Terms and Conditions
Welcome to ML Solutions IT Services. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully.
1. Acceptance of Terms
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.
2. Services Offered
ML Solutions IT Services provides a range of IT services, including but not limited to: Office365 and Google Cloud solutions, PC backup services, website creation through our partnership with Web10, PC repairs, custom PC builds, and IT consulting services for small businesses. We reserve the right to modify or discontinue any service at any time without notice.
3. User Obligations
You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.
4. Website Creation Services
Our website creation services are provided in partnership with Web10. While we strive to ensure the quality and reliability of these services, ML Solutions IT Services is not responsible for any issues arising directly from Web10’s services. Any disputes related to website creation should be addressed with Web10 directly.
5. Payment Terms
Payment for services rendered by ML Solutions IT Services is due as per the agreed-upon terms outlined in our invoices or service agreements. We accept various forms of payment, including bank transfers and other methods as specified. Late payments may be subject to interest charges at a rate of [Specify Rate] per month. ML Solutions IT Services reserves the right to suspend or terminate services for non-payment.
6. PC Repairs and Custom Builds
For PC repairs and custom builds, we provide a warranty on our labor and any new parts installed. This warranty covers defects in workmanship and materials under normal use. The warranty period is [Specify Warranty Period] from the date of service. This warranty does not cover damage caused by misuse, neglect, accidents, or unauthorized modifications.
7. IT Consulting Services
Our IT consulting services are designed to provide expert advice and tailored solutions for small businesses. While we strive to provide accurate and effective recommendations, ML Solutions IT Services is not liable for any losses or damages resulting from the implementation of our advice. The client is solely responsible for making final decisions regarding their IT infrastructure.
8. Intellectual Property
All content on this website, including text, graphics, logos, and software, is the property of ML Solutions IT Services or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this website without our express written permission.
9. Limitation of Liability
To the fullest extent permitted by law, ML Solutions IT Services shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or services, even if we have been advised of the possibility of such damages. Our liability is limited to the amount you paid for our services.
10. Indemnification
You agree to indemnify and hold harmless ML Solutions IT Services, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of our website or services or your violation of these Terms and Conditions.
11. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and protection of your personal information.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Victoria, Australia, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms and Conditions shall be brought exclusively in the courts located in Victoria, Australia.
13. Changes to Terms and Conditions
ML Solutions IT Services reserves the right to modify these Terms and Conditions at any time without notice. Your continued use of our website and services after any such changes constitutes your acceptance of the new Terms and Conditions. It is your responsibility to review these Terms and Conditions periodically for changes.
14. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
ML Solutions IT Services
[Your Address]
Email: [Your Email Address]
Phone: [Your Phone Number]
15. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and ML Solutions IT Services regarding your use of our website and services, superseding any prior agreements between you and ML Solutions IT Services.